terms

& privacy

Terms of Use

1. When these terms apply

When you use our website, you agree to these terms. "Use" refers to any content offered by this website.

Content is anything made available through this website, including text, audio, video, images, software, technical stuff like source code, metadata, etc.

Be aware that mistakes, omissions, and inaccuracies may occur. Other terms apply when you use someone else's services or products, like a social media platform; they will have terms and conditions for using them.

2. Terms for using this website

Here are a few things to keep you and us out of trouble. Please don't mess with our services.

For example:

Hack or disrupt this website or anything like this
Accessing content from a jurisdiction that prohibits it.
Don't harm other people
Don't associate us with racism, for instance.
Don't harass people, be kind.
Please don't pretend to be us. For example:

By recreating our content and using it for your purposes
By using our brands and trademarks or pretending to be us.
By making money from our content or services. Everything we offer is free.
Our content is offered in English. Translations or content in other languages are for convenience purposes only and may be inaccurate, contain mistakes, and may not represent the intent of the English version.

Our content is for adults. Usually, this is the age of 18+, but if, in your jurisdiction, the legal age of majority is different, this applies. Ultimately, it's up to you to decide what's suitable for your children and how to keep them safe.

3. Sharing

You can share content from this website, on any social media, or wherever you want. Please remember that other terms apply to social media platforms, and check if laws prohibit you from sharing content from this website.

When you share content from this website and comment on it, be kind and respectful, and don't use hate language or other bad stuff. There is already so much hate and aggression in this world. You can make a difference.

You can't

Insult, mislead, discriminate, or defame someone.
Promote pornography, weapons, drugs, or other bad stuff.
Put children at risk.
Do anything illegal, like hate speech or breaking the law.
Ask for money for content from this website.
Be misleading about where the content you share comes from.
Apart from what we're responsible for, we're not liable for anything that happens to you if you use or share our content.

4. External Links

We may link to external websites or apps and put our content on them, for example, when you connect with us on social media. We don't endorse the external websites or services we link to.

We're not responsible for their content or liable for anything that happens to you if you use them. If you or anyone else shares something containing a link, we're not responsible for anything on the website or service it links to.

Consider that external websites and services usually have their terms of use. So that you know, it's on you to check.

5. Other Stuff

So that you know – the terms presented here replace all previous terms about using our services or content between you and us. English law governs these terms, and only English courts are responsible.

We may modify, adjust, or replace these terms occasionally. Please check for updates before you use or continue to use our services and content. Remember, our terms are meant to create a friendly environment for everyone.

We're on this journey together, so if you have any questions or concerns, don't hesitate to reach out.

6. Contact

If you have any questions about our terms of use, please email us through our contact page or write to Ymersion SCSp at 5 Rue Heienhaff, L-1736 Senningerberg, Grand Duchy, Luxemburg.

7. Date of Publication

These terms of use were updated on February 23, 2024

Privacy Policy

1. How we collect and use your personal information

To provide services, we collect information about you from various sources, as set out below. The information we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the services, our rights, and the rights of our users or others.

What personal information do we collect?

The types of personal information we obtain about you depend on how you interact with our website and use our content and services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you.

Some of our services may require you to provide us with certain information about yourself, for example, if you contact us by email.

Information we collect through your submissions may include:

Basic contact details, including your name, address, phone number, and email.
Customer support information, including the data you choose to include in communications with us, for example, when sending a message through our website or by email.
Information we collect through cookies

We also automatically collect certain information about your interaction with our website ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") to achieve this.

Usage Data may include information about how you access and use our website, including device information, browser information, network connection information, IP address, and other information regarding your interaction with the Services.

Information we obtain from third parties

We may obtain information about you from third parties such as:
Companies who support our website and services.
When you visit our website and open or click on emails we send you, we or third parties we work with may automatically collect certain information using online tracking technologies.

This Privacy Policy will apply to any information we obtain from third parties. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

2. How we use your personal information

We use your personal information to provide content and services through this website.

Marketing and advertising

We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text, or postal mail. This may include using your personal information better to tailor the content and services on our websites.

Security and fraud prevention

We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.

Communicating with you

We use your personal information to support you and improve our website and services.

Cookies

We use Cookies on our website to power and improve our website and services (including to remember your actions and preferences), to run analytics, and to better understand user interaction with our website and services.

We may also permit third parties and service providers to use cookies on our website to better tailor our content and services. Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies through your browser controls. Blocking Cookies may not prevent us from sharing information with third parties, such as our advertising partners.

3. How we disclose personal information

In certain circumstances, we may share your personal information with third parties for legitimate reasons subject to this Privacy Policy. Such cases may include sharing:

When third parties perform services on our behalf.
When you directly request us or otherwise consent to our disclosure of certain information to third parties,
If we need to comply with any legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce any applicable terms of service, and protect or defend our services, our rights, and the rights of our users or others.

We do not use or disclose sensitive personal information to infer your characteristics.

Third-party websites and links

Our website may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Our inclusion of external links doesn't mean any endorsement of the content on such platforms or their owners or operators.

Children's data

Our Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 18 years of age.

Security and retention of your information

Be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Be aware that any information you send us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us. How long we retain your data depends on different factors, such as whether we need the information to provide our services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

4. Your rights and choices

Depending on where you live, you may have some or all of the rights listed below about your personal information. However, these rights are not absolute and may apply only in certain circumstances, and, in some instances, we may decline your request as permitted by law.

Right to access - know: You may have a right to request access to the personal information we hold about you, including details relating to how we use and share your information.
Right to delete: You may have a right to request that we delete the personal information we maintain about you.
Right to correct: You may have a right to request that we correct the inaccurate personal information we maintain about you.
Right of portability: You may have a right to receive a copy of the personal information we hold about you and request that we transfer it to a third party in certain circumstances, with certain exceptions.
Right to opt out of sharing or targeted advertising: You may have a right to direct us not to share your personal information or to opt out of processing your personal data for purposes considered "targeted advertising," as defined in applicable privacy laws.
Right to limit and Opt out of the use and disclosure of sensitive personal information: You may have a right to direct us to restrict our use and disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
Restriction of processing: You may have the right to ask us to stop or restrict our processing of personal information.
Withdrawal of consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.

Managing communication preferences

We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails.

You can exercise any of these rights on our website or by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights.

We may need to collect information from you to verify your identity, such as your email address, before we respond to your request.

You may choose an authorized agent to exercise your rights by applicable laws. Before we accept such a request from an agent, we will need the agent to provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request as soon as possible, as required under applicable law.

4. International users

We may transfer, store, and process your personal information outside your country, including the United States. Staff, third-party service providers, and partners in these countries also process your personal information.

We will rely on recognized transfer mechanisms if we transfer your personal data outside Europe, like the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority of the UK, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

5. Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are dissatisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision. Please contact us using the details below or lodge your complaint with your local data protection authority.

6. Changes to this privacy policy

We may update this Privacy Policy occasionally to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps that applicable law requires.

7. Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us through our contact page or write to Ymersion SCSp at 5 Rue Heienhaff, L-1736 Senningerberg, Grand Duchy, Luxemburg.

8. Date of publication

This Privacy Policy was updated on February 23, 2024